Wiki source code of Intake and matching
Last modified by Sarantis Dimitriadis on 2023/05/30 17:44
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| 1 | (% class="western" lang="en-GB" style="text-align:justify" %) | ||
| 2 | (% lang="en-US" style="line-height:107%" %)**Description: **During this service, the customer’s (e.g., a company, SME, a start-up, a researcher) development and testing needs are clarified for the project planning purposes.** **It also includes the process of mapping the customer’s needs and co-designing of the strategic planning in relation to the target/purpose of the project and Living Lab capabilities to offer the particular project. | ||
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| 4 | (% class="western" lang="en-GB" style="text-align:justify" %) | ||
| 5 | (% lang="en-US" style="line-height:107%" %)**R&D service category-ies: **(%%)Community & Network building, Co-creation, Advisory services | ||
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| 7 | (% class="western" lang="en-GB" style="text-align:justify" %) | ||
| 8 | (% lang="en-US" style="line-height:107%" %)**Key characteristics in Living Lab context:** | ||
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| 10 | * (% lang="en-US" style="line-height:107%" %)Can be both open discussion or more focused | ||
| 11 | * (% lang="en-US" style="line-height:107%" %)Usually at the beginning of the research process | ||
| 12 | * (% lang="en-US" style="line-height:107%" %)Can be virtual/online or in person event | ||
| 13 | * (% lang="en-US" style="line-height:107%" %)Duration varies-30 minutes (very short from) to few hours or days. In most of the cases there are multiple meetings taking place/more than one contact | ||
| 14 | * (% lang="en-US" style="line-height:107%" %)Often multi-stakeholder approach: Researchers, clinicians, customers, students | ||
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| 16 | (% class="western" lang="en-GB" style="text-align:justify" %) | ||
| 17 | (% lang="en-US" style="line-height:107%" %)**Participants’ role:** | ||
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| 19 | * (% lang="en-US" style="line-height:107%" %)Customers as co-creators | ||
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| 21 | (% class="western" lang="en-GB" style="text-align:justify" %) | ||
| 22 | (% lang="en-US" style="line-height:107%" %)**Pre-tasks:** | ||
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| 24 | * (% lang="en-US" style="line-height:107%" %)Discuss and understand who the customers are and what their needs are. | ||
| 25 | * (% lang="en-US" style="line-height:107%" %)Agree to a plan -usually it is made a document/contract- (set goals, explore the different services, engage the operational team) | ||
| 26 | * (% lang="en-US" style="line-height:107%" %)Revise & follow-up activities with the customer | ||
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| 28 | (% class="western" lang="en-GB" style="text-align:justify" %) | ||
| 29 | **Objectives** | ||
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| 31 | * (% lang="en-US" style="line-height:107%" %)Make a project proposal/offer between the relevant stakeholders | ||
| 32 | * (% lang="en-US" style="line-height:107%" %)Make a project contract | ||
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| 34 | (% class="western" lang="en-GB" style="text-align:justify" %) | ||
| 35 | (% lang="en-US" style="line-height:107%" %)**Methods:** | ||
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| 37 | (% class="western" lang="en-GB" style="text-align:justify" %) | ||
| 38 | (% lang="en-US" style="line-height:107%" %)Client's needs elicitation methodology, interview/focus group/questionnaires for defining the project and collecting the needs, co-design of the strategic planning in relation to the target/purpose of the project |