Changes for page Intake and matching

Last modified by Sarantis Dimitriadis on 2023/05/30 17:44

From version 7.1
edited by XWikiGuest
on 2022/01/12 14:24
Change comment: Added annotation on "Client's needs elicitation ..."
To version 7.2
edited by Sarantis Dimitriadis
on 2022/06/01 17:42
Change comment: There is no comment for this version

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1 -**Description: **During this service, the customer’s (e.g., a company, SME, a start-up, a researcher) development and testing needs are clarified for the project planning purposes.** **It also includes the process of mapping the customer’s needs and co-designing of the strategic planning in relation to the target/purpose of the project and living lab capabilities to offer the particular project.
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2 +(% lang="en-US" style="line-height:107%" %)**Description: **During this service, the customer’s (e.g., a company, SME, a start-up, a researcher) development and testing needs are clarified for the project planning purposes.** **It also includes the process of mapping the customer’s needs and co-designing of the strategic planning in relation to the target/purpose of the project and Living Lab capabilities to offer the particular project.
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3 -**R&D service categories: **Project planning and management
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5 +(% lang="en-US" style="line-height:107%" %)**R&D service category-ies: **(% style="line-height:107%" %)Project planning and management
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5 -**Key characteristics in living lab context:**
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8 +(% lang="en-US" style="line-height:107%" %)**Key characteristics in Living Lab context:**
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7 -* Can be both open discussion or more focused
8 -* Usually at the beginning of the research process
9 -* Can be virtual/online or in person event
10 +* (% lang="en-US" style="line-height:107%" %)Can be both open discussion or more focused
11 +* (% lang="en-US" style="line-height:107%" %)Usually at the beginning of the research process
12 +* (% lang="en-US" style="line-height:107%" %)Can be virtual/online or in person event
13 +* (% lang="en-US" style="line-height:107%" %)Duration varies-30 minutes (very short from) to few hours or days. In most of the cases there are multiple meetings taking place/more than one contact
14 +* (% lang="en-US" style="line-height:107%" %)Often multi-stakeholder approach: Researchers, clinicians, customers, students
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11 -* Duration varies-30 minutes (very short from) to few hours or days. In most of the cases there are multiple meetings taking place/more than one contact
12 -* Often multi-stakeholder approach: Researchers, clinicians, customers, students
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17 +(% lang="en-US" style="line-height:107%" %)**Participants role:**
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14 -**Participants’ role:**
19 +* (% lang="en-US" style="line-height:107%" %)Customers as co-creators
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16 -* Customers as co-creators
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22 +(% lang="en-US" style="line-height:107%" %)**Pre-tasks:**
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18 -**Pre-tasks:**
24 +* (% lang="en-US" style="line-height:107%" %)Discuss and understand who the customers are and what their needs are.
25 +* (% lang="en-US" style="line-height:107%" %)Agree to a plan -usually it is made a document/contract- (set goals, explore the different services, engage the operational team)
26 +* (% lang="en-US" style="line-height:107%" %)Revise & follow-up activities with the customer
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20 -* Discuss and understand who are the customers and what are their needs.
21 -* Agree to a plan -usually it is made a document/contract- (set goals, explore the different services, engage the operational team
22 -* Revise & follow-up activities with the customer
23 -
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24 24  **Objectives**
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26 -* Make a project proposal/offer
27 -* Make a project contract
31 +* (% lang="en-US" style="line-height:107%" %)Make a project proposal/offer between the relevant stakeholders
32 +* (% lang="en-US" style="line-height:107%" %)Make a project contract
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29 -**Named methods:**
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35 +(% lang="en-US" style="line-height:107%" %)**Methods:**
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31 -Client's needs elicitation methodology, interview/focus group/questionnaires for defining the project and collecting the needs, co-design of the strategic planning in relation to the target/purpose of the project
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34 -**Approved by** the VITALISE H2020 living labs' consensus report on 30/09/2021
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38 +(% lang="en-US" style="line-height:107%" %)Client's needs elicitation methodology, interview/focus group/questionnaires for defining the project and collecting the needs, co-design of the strategic planning in relation to the target/purpose of the project

This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 101007990

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