Wiki source code of Intake and matching
Version 5.1 by XWikiGuest on 2022/01/12 14:22
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1.1 | 1 | **Description: **During this service, the customer’s (e.g., a company, SME, a start-up, a researcher) development and testing needs are clarified for the project planning purposes.** **It also includes the process of mapping the customer’s needs and co-designing of the strategic planning in relation to the target/purpose of the project and living lab capabilities to offer the particular project. |
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| 3 | **R&D service categories: **Project planning and management | ||
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| 5 | **Key characteristics in living lab context:** | ||
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| 7 | * Can be both open discussion or more focused | ||
| 8 | * Usually at the beginning of the research process | ||
| 9 | * Can be virtual/online or in person event | ||
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| 11 | * Duration varies-30 minutes (very short from) to few hours or days. In most of the cases there are multiple meetings taking place/more than one contact | ||
| 12 | * Often multi-stakeholder approach: Researchers, clinicians, customers, students | ||
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| 14 | **Participants’ role:** | ||
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| 16 | * Customers as co-creators | ||
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| 18 | **Pre-tasks:** | ||
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| 20 | * Discuss and understand who are the customers and what are their needs. | ||
| 21 | * Agree to a plan -usually it is made a document/contract- (set goals, explore the different services, engage the operational team | ||
| 22 | * Revise & follow-up activities with the customer | ||
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| 24 | **Objectives** | ||
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| 26 | * Make a project proposal/offer | ||
| 27 | * Make a project contract | ||
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| 29 | **Named methods:** | ||
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| 31 | Client's needs elicitation methodology, interview/focus group/questionnaires for defining the project and collecting the needs, co-design of the strategic planning in relation to the target/purpose of the project | ||
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3.1 | 32 | |
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| 34 | **Approved by** the VITALISE H2020 living labs' consensus report on 30/09/2021 |