Wiki source code of R&D Services

Version 9.3 by Sarantis Dimitriadis on 2023/12/08 13:08

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2 R&D services refer to a group of common R&D services, which a Living Lab can offer to its customers during the different Living Lab R&D process phases. Each service combines one or more data collection approaches or other activities. R&D Services are parts of the Living Lab standard needed to accomplish a Living Lab R&D project as a whole or part of it. Each service description defines the type of service and additional details related to service delivery such as technical and functional quality. Living lab R&D services are classified into the following categories:
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5 1. Testing and validation
6 1. Community and network building
7 1. Project planning and management
8 1. Co-creation
9 1. Capacity building
10 1. Advisory services
11 1. Market and sales support
12 1. Infrastructure and data management
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15 It is noted that some of the services can be included in multiple categories
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18 Services categorization, inputs and outputs:
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21 |**Input**|**PoV**|**Service**|**Output**|**Category**
22 |Application|client|Temporary research funding|funding decision|supporting
23 |Course enrolment|client|Capacity building|skills and capabilities increased/ knowledge about LLS|supporting
24 |Request/application|client|Equipment and facility rental|tender and usage of equipment|R&D
25 |Research idea/ contact from the network|client|Grant writing|grant application|supporting
26 |Call search|LL|Call identification|targeted calls|back office
27 |Request/application|client|Public procurement applicant support|help meet the tendering criteria/process|supporting
28 |Request/application|client|Public authority procurement support |defining market dialogue/innovative procurement|supporting
29 |Application with information about goal/data|client|Access to data|data|R&D
30 |Idea/offer request with info about topic|client|Intake and matching|understanding client's request/requirement|supporting
31 |New and existing contacts|LL|Innovation network orchestration|partner and collaboration network|back office
32 |Network and contacts|LL|Panel management|repository of stakeholders|back office
33 |Project plan/research protocol|LL/client|Participant recruitment|study participants|
34 |Project plan/research protocol|client|Stakeholders and partner analysis and mapping|identification of relevant stakeholders and/or study participants|supporting/R&D
35 |Project plan/research protocol|client|Expert opinions and advisory services|expert opinion|supporting/R&D
36 |Research plan/ input from previous R&D activities|client|Co-creation session|outcomes/report of the session/data|R&D
37 |Research plan/ input from previous R&D activities|client|Usability testing|outcomes/report of the session/data|R&D
38 |Research plan/ input from previous R&D activities|client|Concept and proof-of-concept|outcomes/report of the session/data|R&D
39 |Research plan/ input from previous R&D activities|client|Clinical trials|outcomes/report of the session/data|R&D
40 |Research plan/ input from previous R&D activities|client|Idea selection and testing|outcomes/report of the session/data|R&D
41 |Research plan/ input from previous R&D activities|client|Large-scale real-life testing and piloting|outcomes/report of the session/data|R&D
42 |Research plan/ input from previous R&D activities|client|Prototyping test|outcomes/report of the session/data|R&D
43 |Research plan/ input from previous R&D activities|client|Simulation test|outcomes/report of the session/data|R&D
44 |Research plan/ input from previous R&D activities|client|Small-scale real-life testing and piloting|outcomes/report of the session/data|R&D
45 |Research plan/ input from previous R&D activities|client|Foresighting (trends, weak signals and wild cards)|outcomes/report of the session/data|R&D
46 |Research plan/ input from previous R&D activities|client|Competitor and market analysis benchmarking|outcomes/report of the session/data|R&D
47 |Research plan/ input from previous R&D activities|client|Impact assessment and validation test|outcomes/report of the session/data|R&D
48 |Idea/offer request with info about topic|client|Marketing and sales support|sales lead|supporting
49 |Research plan/ input from previous R&D activities|client|Post-market surveillance and market acceptance testing|outcomes/report of the session/data|R&D
50 |Research plan/ input from previous R&D activities|client|Legal, regulation and safety standard support|outcomes/report of the session/data|supporting/R&D
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56 (% lang="en-US" %)Depending on the nature and the scope of each service, the structure and the elements of the descriptive information vary. Bellow, follows a brief explanation of the R&D services structure:
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59 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
60 **Section**
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62 **Description**
63 )))
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65 **Description**
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67 In the description field it is given a general overview of the service (e.g., definition, scope, followed processes etc.)
68 )))
69 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
70 **R&D service categories**
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72 Here it is indicated the category (or categories) to which belongs the service
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75 **Key characteristics in living lab context**
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77 In this field are highlighted the most important points/aspects of the service in a Living Lab framework
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79 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
80 **Pre-tasks**
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82 By pre-tasks we mean the several steps that are considered important to be completed before the delivery of the service
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84 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
85 **Participants’ role**
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87 Participants’ role refers to the particular actions/activities that are expected to be achieved by the stakeholders during the service delivery
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89 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
90 **Objectives**
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92 In this part are identified the various goals that are envisaged to be accomplished during the delivery of the service
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95 **Methods**
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97 This field refers to the methodology that stakeholders could follow for the service implementation (e.g., focus groups, training sessions, workshops, seminars, presentations, interviews etc.)
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100 **Tools**
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102 By tools we** **mean the specific instruments which could be possibly exploited during the service (e.g., questionnaires, sensors, Teams meeting, Zoom, whiteboards etc.)
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105 **Process phase**
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107 Here it is indicated the phase or stage during which the service is usually delivered
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This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 101007990

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