R&D Services

R&D services part defines a group of common R&D services, which a Living Lab can offer to its’ customers during the different Living Lab R&D process phases. Each service combines one or more data collection approaches or other activities, or parts of the Living Lab standard needed to accomplish a living lab R&D project as a whole or part of it. Each service description defines the type of service and additional details related to service delivery such as technical and functional quality. Living lab R&D services are classified into the following categories:

1. Networking and capacity building
2. Project planning and management
3. Market and competitor intelligence services
4. Co-creation
5. Testing and validation
6. Advisory services
7. Marketing and sales support