Wiki source code of R&D Services
Version 9.3 by Sarantis Dimitriadis on 2023/12/08 13:08
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| 1 | (% class="western" lang="en-GB" style="text-align:justify" %) | ||
| 2 | R&D services refer to a group of common R&D services, which a Living Lab can offer to its customers during the different Living Lab R&D process phases. Each service combines one or more data collection approaches or other activities. R&D Services are parts of the Living Lab standard needed to accomplish a Living Lab R&D project as a whole or part of it. Each service description defines the type of service and additional details related to service delivery such as technical and functional quality. Living lab R&D services are classified into the following categories: | ||
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| 4 | (% start="1" %) | ||
| 5 | 1. Testing and validation | ||
| 6 | 1. Community and network building | ||
| 7 | 1. Project planning and management | ||
| 8 | 1. Co-creation | ||
| 9 | 1. Capacity building | ||
| 10 | 1. Advisory services | ||
| 11 | 1. Market and sales support | ||
| 12 | 1. Infrastructure and data management | ||
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| 14 | (% class="western" lang="en-GB" style="text-align:justify" %) | ||
| 15 | It is noted that some of the services can be included in multiple categories | ||
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| 18 | Services categorization, inputs and outputs: | ||
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| 20 | (% class="table-striped" style="height:1200px; width:1694px" %) | ||
| 21 | |**Input**|**PoV**|**Service**|**Output**|**Category** | ||
| 22 | |Application|client|Temporary research funding|funding decision|supporting | ||
| 23 | |Course enrolment|client|Capacity building|skills and capabilities increased/ knowledge about LLS|supporting | ||
| 24 | |Request/application|client|Equipment and facility rental|tender and usage of equipment|R&D | ||
| 25 | |Research idea/ contact from the network|client|Grant writing|grant application|supporting | ||
| 26 | |Call search|LL|Call identification|targeted calls|back office | ||
| 27 | |Request/application|client|Public procurement applicant support|help meet the tendering criteria/process|supporting | ||
| 28 | |Request/application|client|Public authority procurement support |defining market dialogue/innovative procurement|supporting | ||
| 29 | |Application with information about goal/data|client|Access to data|data|R&D | ||
| 30 | |Idea/offer request with info about topic|client|Intake and matching|understanding client's request/requirement|supporting | ||
| 31 | |New and existing contacts|LL|Innovation network orchestration|partner and collaboration network|back office | ||
| 32 | |Network and contacts|LL|Panel management|repository of stakeholders|back office | ||
| 33 | |Project plan/research protocol|LL/client|Participant recruitment|study participants| | ||
| 34 | |Project plan/research protocol|client|Stakeholders and partner analysis and mapping|identification of relevant stakeholders and/or study participants|supporting/R&D | ||
| 35 | |Project plan/research protocol|client|Expert opinions and advisory services|expert opinion|supporting/R&D | ||
| 36 | |Research plan/ input from previous R&D activities|client|Co-creation session|outcomes/report of the session/data|R&D | ||
| 37 | |Research plan/ input from previous R&D activities|client|Usability testing|outcomes/report of the session/data|R&D | ||
| 38 | |Research plan/ input from previous R&D activities|client|Concept and proof-of-concept|outcomes/report of the session/data|R&D | ||
| 39 | |Research plan/ input from previous R&D activities|client|Clinical trials|outcomes/report of the session/data|R&D | ||
| 40 | |Research plan/ input from previous R&D activities|client|Idea selection and testing|outcomes/report of the session/data|R&D | ||
| 41 | |Research plan/ input from previous R&D activities|client|Large-scale real-life testing and piloting|outcomes/report of the session/data|R&D | ||
| 42 | |Research plan/ input from previous R&D activities|client|Prototyping test|outcomes/report of the session/data|R&D | ||
| 43 | |Research plan/ input from previous R&D activities|client|Simulation test|outcomes/report of the session/data|R&D | ||
| 44 | |Research plan/ input from previous R&D activities|client|Small-scale real-life testing and piloting|outcomes/report of the session/data|R&D | ||
| 45 | |Research plan/ input from previous R&D activities|client|Foresighting (trends, weak signals and wild cards)|outcomes/report of the session/data|R&D | ||
| 46 | |Research plan/ input from previous R&D activities|client|Competitor and market analysis benchmarking|outcomes/report of the session/data|R&D | ||
| 47 | |Research plan/ input from previous R&D activities|client|Impact assessment and validation test|outcomes/report of the session/data|R&D | ||
| 48 | |Idea/offer request with info about topic|client|Marketing and sales support|sales lead|supporting | ||
| 49 | |Research plan/ input from previous R&D activities|client|Post-market surveillance and market acceptance testing|outcomes/report of the session/data|R&D | ||
| 50 | |Research plan/ input from previous R&D activities|client|Legal, regulation and safety standard support|outcomes/report of the session/data|supporting/R&D | ||
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| 53 | \\ | ||
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| 55 | (% class="western" lang="en-GB" style="text-align:justify" %) | ||
| 56 | (% lang="en-US" %)Depending on the nature and the scope of each service, the structure and the elements of the descriptive information vary. Bellow, follows a brief explanation of the R&D services structure: | ||
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| 58 | (% class="table-bordered" dir="ltr" style="margin-left:auto; margin-right:auto" %) | ||
| 59 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 60 | **Section** | ||
| 61 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 62 | **Description** | ||
| 63 | ))) | ||
| 64 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 65 | **Description** | ||
| 66 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 67 | In the description field it is given a general overview of the service (e.g., definition, scope, followed processes etc.) | ||
| 68 | ))) | ||
| 69 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 70 | **R&D service categories** | ||
| 71 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 72 | Here it is indicated the category (or categories) to which belongs the service | ||
| 73 | ))) | ||
| 74 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 75 | **Key characteristics in living lab context** | ||
| 76 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 77 | In this field are highlighted the most important points/aspects of the service in a Living Lab framework | ||
| 78 | ))) | ||
| 79 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 80 | **Pre-tasks** | ||
| 81 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 82 | By pre-tasks we mean the several steps that are considered important to be completed before the delivery of the service | ||
| 83 | ))) | ||
| 84 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 85 | **Participants’ role** | ||
| 86 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 87 | Participants’ role refers to the particular actions/activities that are expected to be achieved by the stakeholders during the service delivery | ||
| 88 | ))) | ||
| 89 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 90 | **Objectives** | ||
| 91 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 92 | In this part are identified the various goals that are envisaged to be accomplished during the delivery of the service | ||
| 93 | ))) | ||
| 94 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 95 | **Methods** | ||
| 96 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 97 | This field refers to the methodology that stakeholders could follow for the service implementation (e.g., focus groups, training sessions, workshops, seminars, presentations, interviews etc.) | ||
| 98 | ))) | ||
| 99 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 100 | **Tools** | ||
| 101 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 102 | By tools we** **mean the specific instruments which could be possibly exploited during the service (e.g., questionnaires, sensors, Teams meeting, Zoom, whiteboards etc.) | ||
| 103 | ))) | ||
| 104 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 105 | **Process phase** | ||
| 106 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 107 | Here it is indicated the phase or stage during which the service is usually delivered | ||
| 108 | ))) | ||
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| 110 |