Wiki source code of R&D Services
Version 7.2 by Sarantis Dimitriadis on 2022/06/01 16:57
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| 2 | R&D services refer to a group of common R&D services, which a Living Lab can offer to its customers during the different Living Lab R&D process phases. Each service combines one or more data collection approaches or other activities. R&D Services are parts of the Living Lab standard needed to accomplish a living lab R&D project as a whole or part of it. Each service description defines the type of service and additional details related to service delivery such as technical and functional quality. Living lab R&D services are classified into the following categories: | ||
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| 8 | Networking and capacity building | ||
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| 12 | Project planning and management | ||
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| 16 | Market and competitor intelligence services | ||
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| 20 | Co-creation | ||
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| 24 | Testing and validation | ||
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| 28 | Advisory services | ||
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| 32 | Marketing and sales support | ||
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| 36 | ))) | ||
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| 39 | It is noted that some of the services can be included in multiple categories | ||
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| 42 | (% lang="en-US" %)Depending on the nature and the scope of each service, the structure and the elements of the descriptive information vary. Bellow, follows a brief explanation of the R&D services structure: | ||
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| 44 | (% class="table-bordered" dir="ltr" style="margin-left:auto; margin-right:auto" %) | ||
| 45 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 46 | **Section** | ||
| 47 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 48 | Description | ||
| 49 | ))) | ||
| 50 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 51 | **Description** | ||
| 52 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 53 | In the description field it is given a general overview of the service (e.g., definition, scope, followed processes etc.) | ||
| 54 | ))) | ||
| 55 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 56 | **R&D service categories** | ||
| 57 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 58 | Here it is indicated the category (or categories) to which belongs the service | ||
| 59 | ))) | ||
| 60 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 61 | **Key characteristics in living lab context** | ||
| 62 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 63 | In this field are highlighted the most important points/aspects of the service in a Living Lab framework | ||
| 64 | ))) | ||
| 65 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 66 | **Pre-tasks** | ||
| 67 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 68 | By pre-tasks we mean the several steps that are considered important to be completed before the delivery of the service | ||
| 69 | ))) | ||
| 70 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 71 | **Participants’ role** | ||
| 72 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 73 | Participants’ role refers to the particular actions/activities that are expected to be achieved by the stakeholders during the service delivery | ||
| 74 | ))) | ||
| 75 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 76 | **Objectives** | ||
| 77 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 78 | In this part are identified the various goals that are envisaged to be accomplished during the delivery of the service | ||
| 79 | ))) | ||
| 80 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 81 | **Methods** | ||
| 82 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 83 | This field refers to the methodology that stakeholders could follow for the service implementation (e.g., focus groups, training sessions, workshops, seminars, presentations, interviews etc.) | ||
| 84 | ))) | ||
| 85 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 86 | **Tools** | ||
| 87 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 88 | By tools we** **mean the specific instruments which could be possibly exploited during the service (e.g., questionnaires, sensors, Teams meeting, Zoom, whiteboards etc.) | ||
| 89 | ))) | ||
| 90 | (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)((( | ||
| 91 | **Process phase** | ||
| 92 | )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)((( | ||
| 93 | Here it is indicated the phase or stage during which the service is usually delivered | ||
| 94 | ))) | ||
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