Wiki source code of R&D Services

Version 10.2 by Sarantis Dimitriadis on 2023/12/08 14:15
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Sarantis Dimitriadis 6.2 1 (% class="western" lang="en-GB" style="text-align:justify" %)
Sarantis Dimitriadis 9.3 2 R&D services refer to a group of common R&D services, which a Living Lab can offer to its customers during the different Living Lab R&D process phases. Each service combines one or more data collection approaches or other activities. R&D Services are parts of the Living Lab standard needed to accomplish a Living Lab R&D project as a whole or part of it. Each service description defines the type of service and additional details related to service delivery such as technical and functional quality. Living lab R&D services are classified into the following categories:
Evdokimos Konstantinidis 1.1 3
Sarantis Dimitriadis 7.2 4 (% start="1" %)
Sarantis Dimitriadis 8.1 5 1. Testing and validation
6 1. Community and network building
Sarantis Dimitriadis 7.3 7 1. Project planning and management
8 1. Co-creation
Sarantis Dimitriadis 8.1 9 1. Capacity building
Sarantis Dimitriadis 7.3 10 1. Advisory services
Sarantis Dimitriadis 9.3 11 1. Market and sales support
Sarantis Dimitriadis 8.1 12 1. Infrastructure and data management
Sarantis Dimitriadis 7.2 13
Sarantis Dimitriadis 6.2 14 (% class="western" lang="en-GB" style="text-align:justify" %)
15 It is noted that some of the services can be included in multiple categories
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Sarantis Dimitriadis 8.1 17
18 Services categorization, inputs and outputs:
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20 (% class="table-striped" style="height:1200px; width:1694px" %)
21 |**Input**|**PoV**|**Service**|**Output**|**Category**
22 |Application|client|Temporary research funding|funding decision|supporting
23 |Course enrolment|client|Capacity building|skills and capabilities increased/ knowledge about LLS|supporting
24 |Request/application|client|Equipment and facility rental|tender and usage of equipment|R&D
25 |Research idea/ contact from the network|client|Grant writing|grant application|supporting
26 |Call search|LL|Call identification|targeted calls|back office
27 |Request/application|client|Public procurement applicant support|help meet the tendering criteria/process|supporting
28 |Request/application|client|Public authority procurement support |defining market dialogue/innovative procurement|supporting
29 |Application with information about goal/data|client|Access to data|data|R&D
30 |Idea/offer request with info about topic|client|Intake and matching|understanding client's request/requirement|supporting
31 |New and existing contacts|LL|Innovation network orchestration|partner and collaboration network|back office
32 |Network and contacts|LL|Panel management|repository of stakeholders|back office
Sarantis Dimitriadis 10.2 33 |Project plan/research protocol|LL/client|Participant recruitment|study participants|supporting/R&D
Sarantis Dimitriadis 8.1 34 |Project plan/research protocol|client|Stakeholders and partner analysis and mapping|identification of relevant stakeholders and/or study participants|supporting/R&D
35 |Project plan/research protocol|client|Expert opinions and advisory services|expert opinion|supporting/R&D
36 |Research plan/ input from previous R&D activities|client|Co-creation session|outcomes/report of the session/data|R&D
37 |Research plan/ input from previous R&D activities|client|Usability testing|outcomes/report of the session/data|R&D
38 |Research plan/ input from previous R&D activities|client|Concept and proof-of-concept|outcomes/report of the session/data|R&D
39 |Research plan/ input from previous R&D activities|client|Clinical trials|outcomes/report of the session/data|R&D
40 |Research plan/ input from previous R&D activities|client|Idea selection and testing|outcomes/report of the session/data|R&D
41 |Research plan/ input from previous R&D activities|client|Large-scale real-life testing and piloting|outcomes/report of the session/data|R&D
42 |Research plan/ input from previous R&D activities|client|Prototyping test|outcomes/report of the session/data|R&D
43 |Research plan/ input from previous R&D activities|client|Simulation test|outcomes/report of the session/data|R&D
44 |Research plan/ input from previous R&D activities|client|Small-scale real-life testing and piloting|outcomes/report of the session/data|R&D
45 |Research plan/ input from previous R&D activities|client|Foresighting (trends, weak signals and wild cards)|outcomes/report of the session/data|R&D
46 |Research plan/ input from previous R&D activities|client|Competitor and market analysis benchmarking|outcomes/report of the session/data|R&D
47 |Research plan/ input from previous R&D activities|client|Impact assessment and validation test|outcomes/report of the session/data|R&D
48 |Idea/offer request with info about topic|client|Marketing and sales support|sales lead|supporting
49 |Research plan/ input from previous R&D activities|client|Post-market surveillance and market acceptance testing|outcomes/report of the session/data|R&D
50 |Research plan/ input from previous R&D activities|client|Legal, regulation and safety standard support|outcomes/report of the session/data|supporting/R&D
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Sarantis Dimitriadis 9.2 52
Sarantis Dimitriadis 6.2 53 (% class="western" lang="en-GB" style="text-align:justify" %)
54 (% lang="en-US" %)Depending on the nature and the scope of each service, the structure and the elements of the descriptive information vary. Bellow, follows a brief explanation of the R&D services structure:
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Sarantis Dimitriadis 7.2 56 (% class="table-bordered" dir="ltr" style="margin-left:auto; margin-right:auto" %)
Sarantis Dimitriadis 6.2 57 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
58 **Section**
59 )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
Sarantis Dimitriadis 7.4 60 **Description**
Sarantis Dimitriadis 6.2 61 )))
62 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
63 **Description**
64 )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
65 In the description field it is given a general overview of the service (e.g., definition, scope, followed processes etc.)
66 )))
67 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
68 **R&D service categories**
69 )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
70 Here it is indicated the category (or categories) to which belongs the service
71 )))
72 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
73 **Key characteristics in living lab context**
74 )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
75 In this field are highlighted the most important points/aspects of the service in a Living Lab framework
76 )))
77 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
78 **Pre-tasks**
79 )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
80 By pre-tasks we mean the several steps that are considered important to be completed before the delivery of the service
81 )))
82 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
83 **Participants’ role**
84 )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
85 Participants’ role refers to the particular actions/activities that are expected to be achieved by the stakeholders during the service delivery
86 )))
87 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
88 **Objectives**
89 )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
90 In this part are identified the various goals that are envisaged to be accomplished during the delivery of the service
91 )))
92 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
93 **Methods**
94 )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
95 This field refers to the methodology that stakeholders could follow for the service implementation (e.g., focus groups, training sessions, workshops, seminars, presentations, interviews etc.)
96 )))
97 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
98 **Tools**
99 )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
100 By tools we** **mean the specific instruments which could be possibly exploited during the service (e.g., questionnaires, sensors, Teams meeting, Zoom, whiteboards etc.)
101 )))
102 (% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
103 **Process phase**
104 )))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
105 Here it is indicated the phase or stage during which the service is usually delivered
106 )))
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This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 101007990

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