Changes for page R&D Services

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1		-R&D services part defines a group of common R&D services, which a Living Lab can offer to its’ customers during the different Living Lab R&D process phases. Each service combines one or more data collection approaches or other activities, or parts of the Living Lab standard needed to accomplish a living lab R&D project as a whole or part of it. Each service description defines the type of service and additional details related to service delivery such as technical and functional quality. Living lab R&D services are classified into the following categories:
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	2	+R&D services refer to a group of common R&D services, which a Living Lab can offer to its customers during the different Living Lab R&D process phases. Each service combines one or more data collection approaches or other activities. R&D Services are parts of the Living Lab standard needed to accomplish a living lab R&D project as a whole or part of it. Each service description defines the type of service and additional details related to service delivery such as technical and functional quality. Living lab R&D services are classified into the following categories:
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3		-1. Networking and capacity building
4		-1. Project planning and management
5		-1. Market and competitor intelligence services
6		-1. Co-creation
7		-1. Testing and validation
8		-1. Advisory services
9		-1. Marketing and sales support
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	6	+Networking and capacity building
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	10	+Project planning and management
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	14	+Market and competitor intelligence services
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	18	+Co-creation
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	22	+Testing and validation
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	26	+Advisory services
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	30	+Marketing and sales support
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	34	+It is noted that some of the services can be included in multiple categories
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	36	+(% class="western" lang="en-GB" style="text-align:justify" %)
	37	+(% lang="en-US" %)Depending on the nature and the scope of each service, the structure and the elements of the descriptive information vary. Bellow, follows a brief explanation of the R&D services structure:
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	39	+(% class="table" dir="ltr" style="margin-left:auto; margin-right:auto" %)
	40	+(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
	41	+**Section**
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	43	+Description
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	45	+(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
	46	+**Description**
	47	+)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
	48	+In the description field it is given a general overview of the service (e.g., definition, scope, followed processes etc.)
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	50	+(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
	51	+**R&D service categories**
	52	+)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
	53	+Here it is indicated the category (or categories) to which belongs the service
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	55	+(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
	56	+**Key characteristics in living lab context**
	57	+)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
	58	+In this field are highlighted the most important points/aspects of the service in a Living Lab framework
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	60	+(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
	61	+**Pre-tasks**
	62	+)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
	63	+By pre-tasks we mean the several steps that are considered important to be completed before the delivery of the service
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	65	+(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
	66	+**Participants’ role**
	67	+)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
	68	+Participants’ role refers to the particular actions/activities that are expected to be achieved by the stakeholders during the service delivery
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	70	+(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
	71	+**Objectives**
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	73	+In this part are identified the various goals that are envisaged to be accomplished during the delivery of the service
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	75	+(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
	76	+**Methods**
	77	+)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
	78	+This field refers to the methodology that stakeholders could follow for the service implementation (e.g., focus groups, training sessions, workshops, seminars, presentations, interviews etc.)
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	80	+(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
	81	+**Tools**
	82	+)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
	83	+By tools we** **mean the specific instruments which could be possibly exploited during the service (e.g., questionnaires, sensors, Teams meeting, Zoom, whiteboards etc.)
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	85	+(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
	86	+**Process phase**
	87	+)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
	88	+Here it is indicated the phase or stage during which the service is usually delivered
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