Changes for page R&D Services

Last modified by Sarantis Dimitriadis on 2023/12/08 14:15
From version 2.1
edited by XWikiGuest
on 2022/01/10 15:44
Change comment: Added annotation on "R&D services part defines "
To version 8.1
edited by Sarantis Dimitriadis
on 2023/05/30 17:17
Change comment: There is no comment for this version

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1 -XWiki.XWikiGuest
1 +XWiki.Sarantis
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1 -R&D services part defines a group of common R&D services, which a Living Lab can offer to its’ customers during the different Living Lab R&D process phases. Each service combines one or more data collection approaches or other activities, or parts of the Living Lab standard needed to accomplish a living lab R&D project as a whole or part of it. Each service description defines the type of service and additional details related to service delivery such as technical and functional quality. Living lab R&D services are classified into the following categories:
1 +(% class="western" lang="en-GB" style="text-align:justify" %)
2 +R&D services refer to a group of common R&D services, which a Living Lab can offer to its customers during the different Living Lab R&D process phases. Each service combines one or more data collection approaches or other activities. R&D Services are parts of the Living Lab standard needed to accomplish a living lab R&D project as a whole or part of it. Each service description defines the type of service and additional details related to service delivery such as technical and functional quality. Living lab R&D services are classified into the following categories:
2 2  
3 -1. Networking and capacity building
4 +(% start="1" %)
5 +1. Testing and validation
6 +1. Community and network building
4 4  1. Project planning and management
5 -1. Market and competitor intelligence services
6 6  1. Co-creation
7 -1. Testing and validation
9 +1. Capacity building
8 8  1. Advisory services
9 9  1. Marketing and sales support
12 +1. Infrastructure and data management
13 +
14 +(% class="western" lang="en-GB" style="text-align:justify" %)
15 +It is noted that some of the services can be included in multiple categories
16 +
17 +
18 +Services categorization, inputs and outputs:
19 +
20 +(% class="table-striped" style="height:1200px; width:1694px" %)
21 +|**Input**|**PoV**|**Service**|**Output**|**Category**
22 +|Application|client|Temporary research funding|funding decision|supporting
23 +|Course enrolment|client|Capacity building|skills and capabilities increased/ knowledge about LLS|supporting
24 +|Request/application|client|Equipment and facility rental|tender and usage of equipment|R&D
25 +|Research idea/ contact from the network|client|Grant writing|grant application|supporting
26 +|Call search|LL|Call identification|targeted calls|back office
27 +|Request/application|client|Public procurement applicant support|help meet the tendering criteria/process|supporting
28 +|Request/application|client|Public authority procurement support |defining market dialogue/innovative procurement|supporting
29 +|Application with information about goal/data|client|Access to data|data|R&D
30 +|Idea/offer request with info about topic|client|Intake and matching|understanding client's request/requirement|supporting
31 +|New and existing contacts|LL|Innovation network orchestration|partner and collaboration network|back office
32 +|Network and contacts|LL|Panel management|repository of stakeholders|back office
33 +|Project plan/research protocol|LL/client|Participant recruitment|study participants|
34 +|Project plan/research protocol|client|Stakeholders and partner analysis and mapping|identification of relevant stakeholders and/or study participants|supporting/R&D
35 +|Project plan/research protocol|client|Expert opinions and advisory services|expert opinion|supporting/R&D
36 +|Research plan/ input from previous R&D activities|client|Co-creation session|outcomes/report of the session/data|R&D
37 +|Research plan/ input from previous R&D activities|client|Usability testing|outcomes/report of the session/data|R&D
38 +|Research plan/ input from previous R&D activities|client|Concept and proof-of-concept|outcomes/report of the session/data|R&D
39 +|Research plan/ input from previous R&D activities|client|Clinical trials|outcomes/report of the session/data|R&D
40 +|Research plan/ input from previous R&D activities|client|Idea selection and testing|outcomes/report of the session/data|R&D
41 +|Research plan/ input from previous R&D activities|client|Large-scale real-life testing and piloting|outcomes/report of the session/data|R&D
42 +|Research plan/ input from previous R&D activities|client|Prototyping test|outcomes/report of the session/data|R&D
43 +|Research plan/ input from previous R&D activities|client|Simulation test|outcomes/report of the session/data|R&D
44 +|Research plan/ input from previous R&D activities|client|Small-scale real-life testing and piloting|outcomes/report of the session/data|R&D
45 +|Research plan/ input from previous R&D activities|client|Foresighting (trends, weak signals and wild cards)|outcomes/report of the session/data|R&D
46 +|Research plan/ input from previous R&D activities|client|Competitor and market analysis benchmarking|outcomes/report of the session/data|R&D
47 +|Research plan/ input from previous R&D activities|client|Impact assessment and validation test|outcomes/report of the session/data|R&D
48 +|Idea/offer request with info about topic|client|Marketing and sales support|sales lead|supporting
49 +|Research plan/ input from previous R&D activities|client|Post-market surveillance and market acceptance testing|outcomes/report of the session/data|R&D
50 +|Research plan/ input from previous R&D activities|client|Legal, regulation and safety standard support|outcomes/report of the session/data|supporting/R&D
51 +
52 +(% class="western" lang="en-GB" style="text-align:justify" %)
53 +(% lang="en-US" %)Depending on the nature and the scope of each service, the structure and the elements of the descriptive information vary. Bellow, follows a brief explanation of the R&D services structure:
54 +
55 +(% class="table-bordered" dir="ltr" style="margin-left:auto; margin-right:auto" %)
56 +(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
57 +**Section**
58 +)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
59 +**Description**
60 +)))
61 +(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
62 +**Description**
63 +)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
64 +In the description field it is given a general overview of the service (e.g., definition, scope, followed processes etc.)
65 +)))
66 +(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
67 +**R&D service categories**
68 +)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
69 +Here it is indicated the category (or categories) to which belongs the service
70 +)))
71 +(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
72 +**Key characteristics in living lab context**
73 +)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
74 +In this field are highlighted the most important points/aspects of the service in a Living Lab framework
75 +)))
76 +(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
77 +**Pre-tasks**
78 +)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
79 +By pre-tasks we mean the several steps that are considered important to be completed before the delivery of the service
80 +)))
81 +(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
82 +**Participants’ role**
83 +)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
84 +Participants’ role refers to the particular actions/activities that are expected to be achieved by the stakeholders during the service delivery
85 +)))
86 +(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
87 +**Objectives**
88 +)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
89 +In this part are identified the various goals that are envisaged to be accomplished during the delivery of the service
90 +)))
91 +(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
92 +**Methods**
93 +)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
94 +This field refers to the methodology that stakeholders could follow for the service implementation (e.g., focus groups, training sessions, workshops, seminars, presentations, interviews etc.)
95 +)))
96 +(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
97 +**Tools**
98 +)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
99 +By tools we** **mean the specific instruments which could be possibly exploited during the service (e.g., questionnaires, sensors, Teams meeting, Zoom, whiteboards etc.)
100 +)))
101 +(% class="active" %)|=(% style="vertical-align: middle; height: 60px; border-color: black;" %)(((
102 +**Process phase**
103 +)))|(% style="background-color:white; border-color:black; height:60px; vertical-align:middle" %)(((
104 +Here it is indicated the phase or stage during which the service is usually delivered
105 +)))
106 +
107 +
XWiki.XWikiComments[1]
Original Selection
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1 +R&D services part defines
Selection
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1 -R&D services part defines
1 +R&D services refer
State
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1 -SAFE
1 +UPDATED
XWiki.XWikiComments[2]
Comment
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1 +
2 +
Date
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1 +2022-01-10 15:46:41.13
Selection
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1 +Advisory services
State
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1 +SAFE
Target
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1 +R&D Services.WebHome
XWiki.XWikiComments[3]
Comment
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1 +What is meant by 'advisory services'. Seems to general to me. For instance also the difference with 'Market and competitor intelligence services'?
Date
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1 +2022-01-10 15:54:32.218
Selection
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1 +Advisory services
State
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1 +SAFE
Target
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1 +R&D Services.WebHome
XWiki.XWikiComments[4]
Comment
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1 +Why call it R&D services and not living lab services?
Date
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1 +2022-01-10 15:55:35.492
Selection
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1 +R&D services
Selection Right Context
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1 + refer to a group of common R&D services, which a Living Lab can offer to its customers during the different Living Lab R&D process phases. Each service combines one or more data collection approaches or other activities. R&D Services are parts of the Living Lab standard needed to accomplish a living lab R&D project as a whole or part of it. Each service description defines the type of service and additional details related to service delivery such as technical and functional quality. Living lab R&D services are classified into the following ca
State
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1 +SAFE
Target
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1 +R&D Services.WebHome
XWiki.XWikiComments[5]
Comment
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1 +Market and competitor analysis (not: intelligence services)
Date
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1 +2022-01-10 15:56:23.949
Selection
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1 +Market and competitor intelligence services
State
... ... @@ -1,0 +1,1 @@
1 +SAFE
Target
... ... @@ -1,0 +1,1 @@
1 +R&D Services.WebHome

This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 101007990

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