Expert opinion, and advisory services
Description: Expert(s) who have long-standing practical and/or scientific experience in the field of enquiry provide(s) a well-founded written or oral answer for your questions, including the ethics domain/ ethics guidelines, and offer(s) advisory services on the use of specific equipment. Expert(s) are discussing ideas and problems from a different angle to respectfully challenge, test and refine ideas (e.g. as devil´s advocate looking for problems). Qualified and traceable arguments in favor of and against a specific position in an applied issue to support decision-making and development activities. Professional work is a paid service, but “consultation” can be a free of charge service. In most cases it is done by Living Lab on its own, hosting organization personnel, subcontractor.
R&D service category-ies: Project planning and management, Capacity building, Advisory services, Market and sales support
Key characteristics in Living Lab context:
- Typically consists of one-to-one relationship between the customer and the expert, but may include opinions from multiple experts.
- Internal or external experts (local, national and international experts)
- Multidisciplinary collaboration/Pool of experts
Objectives:
- Offer advice on UX or usability studies,
- Consulting care solutions (ICT and devices), in specific/narrow fields in which Living Lab has experts (e.g., energy consumption calculations),
- Consulting on consent and ethics requirement and processes,
- Consulting technical solutions (ICT, medical and other devices, sensors, wearables, health apps, machine learning, medical engineering)
- Consulting legal issues, networking and contacting people (e.g., doctors, academia, pharmacy, healthcare professionals, policy makers, local ecosystem actors), research ideas,
- Innovation management, interventions,
- Creation of training materials and processes
Methods: One to one and group discussion, advisory board, expert identification
Tools/Online tools: ethical tools, training materials